BlueScope Steel and LINX, a successful business partnership

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Customer partnership

In 2002, BlueScope Steel Ltd (BSL) originally engaged our LINX business for stevedoring at the Port Kembla and Westernport sites in Australia and in Tauranga, New Zealand.

The Australian Stevedoring Service Agreement (ASSA) originally included steel product stevedoring (up two million tonnes of coil, slab, plate) on and off shipping vessels.

Our long-standing, highly valued partnership with BSL continues to evolve and strengthen across the Group as new opportunities and market needs arise. We work closely together to manage changes in market needs, product demands and service requirements.

“Being a partner with BSL has provided mutually beneficial outcomes for each business and the industry. We take on challenges and provide solutions for BSL where we can improve outcomes that are safe, innovative and commercially positive,” Tony Gregory, National Customer Manager – LINX Port Services.

Our solution 

Common ideologies regarding culture and safety means we truly understand how best to help BSL from all perspectives, including operational and commercial. We conduct Quarterly Review meetings to share information and develop and execute joint initiatives e.g. safety campaigns.

Being a partner with BSL has provided mutually beneficial outcomes for each business and the industry. We take on challenges and provide solutions for BSL where we can improve outcomes that are safe, innovative and commercially positive.

Due to our expansive Group footprint, BSL leverages additional services at other locations to meet their market demands. With BSL, LINX and the wider LINX CCG has created a long-lasting and beneficial customer relationship, open and transparent in all our dealings and interactions.

We’re proud to secure each new contract or agreement extension with BSL based on our merit and the way we continue to operate to a world class standard each year. We’ve remained BSL’s reliable and trustworthy partner over the years due to our service delivery, flexibility, agility and our commitment to enhancing our customer’s experience.

LINX continues to provide positive outcomes for BSL and invests in quality plant and equipment for the sustainability and efficiency of our service delivery. Equipment such as a mobile harbour crane and a heavy forklift fleet have ensured we maintain delivery of world class logistics services. More recently, BSL provided LINX with the challenge to provide a solution for their bulk cargo handling, specifically scrap steel and inbound bulk cargoes like coal and dolomite.

The outcome 

LINX researched the opportunity thoroughly and provided a successful outcome in response to the challenge with specialised, imported steel grabs for the scrap steel and then prototype mobile bulk cargo hoppers for the bulk products. The result was a hugely successful service delivery platform, taking significant pressure off BSL’s berth capacity issues.

The future 

We are committed to working together with BSL for many more years to come and remain focused on service solutions. The alignment of our cultures and business processes continues to deliver a stable fit for the part our companies play together in connecting Australia and New Zealand’s supply chain, one move at a time.

“LINX’s ongoing commitment to safety and their innovative approach to new opportunities delivers value, service and trust,” Peter Fitsioris – Manager Marine Logistics, BlueScope Australia and New Zealand.

Who is BlueScope Steel?

BlueScope Steel Limited is a part of the wider BlueScope organisation and is the leading steel company in Australia and New Zealand, supplying a large percentage of all flat steel products sold in these markets. BlueScope is a global leader in premium branded coated and painted steel products – the third largest manufacturer of painted and coated steel products globally. Operating over 100 facilities in 18 countries across the Asia Pacific Region.

Download the full case study here.

LINX Cargo Care Group