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LINX CCG employee updates

Your central, convenient hub for important information and resources to support you as an employee of the wider LINX Cargo Care Group.

Come back regularly for our latest Group and business news, and updates to important resources and tools we’re making available.


Latest updates

Catch-up on the Wellbeing Conversations Ambassador panel

16 October 2020

Wellbeing Conversations is wrapping up but the conversation will continue…

During Wellbeing Conversations we have had the opportunity to access activities, valuable resources and information about wellbeing. Including focused content on your own wellbeing and recognising the signs and symptoms when colleagues, loved ones and friends may be struggling and more importantly, how to connect them with appropriate assistance.

Catch-up on the Wellbeing Conversations Ambassador panel where our Ambassadors shared reflections on the campaign, highlights and key points of feedback provided by you, and looked ahead to what you would like to see us continue or evolve as part of our ongoing wellbeing initiatives.

We encourage you to keep the conversations going; look our for your mates, share resources you come across and speak up when things are not travelling well for you.

It is OK to not be OK, let’s continue to show care and compassion to ourselves, our workmates and those around us.

Watch the recording here:

Wellbeing Conversations Feedback Survey
  • There were 42 submissions across Australia and New Zealand, from operations to Group support functions. 
  • Here’s what you thought of the campaign: 
    • Wellbeing Conversations was delivered to reach all our people at the same time. 
    • The campaign really shone the spotlight on wellbeing as a whole, not just focusing on mental health. 
    • Resonated and connected with employees no matter their role or location. 
    • Raised awareness of Australian EAP provider and their service offering. 
    • “A great start, I really hope it continues.” 
  • Themes of constructive feedback that you shared: 
    • Keep working on the connectivity and access of these materials for all our people either in offices or on site. 
    • Continue to customise the wellbeing approach so different sites and countries can engage in relevant activities. 
    • We need to focus on wellbeing 365 days a year. 
  • What would you like to see moving forward: 
    • This strong formalised approach to wellbeing continued Group-wide. 
    • Events/activities carried out each year as part of an annual calendar. 
    • Established Wellbeing Champions. 
    • Interactive wellbeing training or programs. 

Wellbeing Conversations – it’s time to have your say…

8 October 2020

Thank you to those who engaged with our Wellbeing Conversations campaign, we hope that you enjoyed the range of activities we connected you with.  

We hope that by offering the best wellbeing resources we can and continuing to build our supportive culture, that you can all feel comfortable to seek help and know that support is there if needed.

If you missed any of the sessions they can be accessed below.

The wellbeing conversations will continue as we value your input and want to ensure our wellbeing support is tailored to our individual and collective needs. To help us with this important work, we encourage you to complete this short feedback survey to capture your reflections on the Wellbeing Conversations campaign. This survey can be submitted anonymously.

Watch the recordings


RUOK? Day Awareness Session

In this session we go beyond asking RUOK? and you’ll learn how to be better at conducting more meaningful conversations – and following up.

WATCH HERE

MINDFIT

Build Mental Muscle

This session explores the latest research in the field of neuroplasticity and how we can reshape our brain to be more mindful by introducing a series of mindfulness hacks to de-stress and increase emotional resilience.

WATCH HERE

Stinking Thinking

During the COVID-19 pandemic, we will all be bombarded with a stream of distressing information that can lead to unhelpful thinking patterns. Our self-talk can be positive, neutral or negative. Self-talk that doesn’t serve us is what we call stinking thinking. This session introduces a series of Stinking Thinking #Hacks to decrease stress and increase resilience. 

WATCH HERE

Riding the CoronaCoaster

This session explores how to best navigate these emotionally challenging times.

WATCH HERE

Happiness Hacks

This session explores what happiness at work and in life looks like, why it matters, and how to cultivate it. It explores the key factors that research has linked to happiness, zeroing in on practices such as gratitude, developing a strong sense of purpose, and forming authentic connections with others.

We discuss common barriers to happiness, both at the individual and cultural level. Finally, you learn a practical framework for happiness and  some great #hacks to boost your mood and build a happier, healthier you. 

WATCH HERE

ASSURE

EAP Awareness Session

Any number of factors can affect your satisfaction with and happiness in the workplace or at home. Your company’s Employee Assistance Program (EAP) is designed to help you to resolve issues or challenges arising at work or in your personal life. 

WATCH HERE

Financial Wellness Webinar

This workshop allows you to explore your financial health during these difficult times and provides simple steps and practical take home tips to enhance your current financial position.

WATCH HERE

 

Have your say 


Wellbeing Conversations Feedback Survey

Participate in the Wellbeing Conversations Feedback Survey to communicate what wellbeing support you would like to see the Group provide moving forward. 

Surveys are to be completed by Midnight Tuesday 13 October.

SPECIAL OFFER – If you are one of the first 200 people to complete this survey, you can access the MindFit app for free for one year. The app uses work-specific meditations to help reduce stress, increase happiness and improve focus in the workplace. Meditations can be done in easily accessible 3, 5 or 10 minute sessions and track your level of happiness, calm and focus.
ACCESS HERE

 

Medibank Private offer

Medibank Corporate Cover Offer

Our health insurance partner Medibank is also supporting wellbeing with an offer for Australian employees.

About the offer

New Members:  New members who join Medibank Corporate Hospital and Flexi Extras Cover by October 31 will get 6 weeks free. Plus, Medibank will waive 2&6 month waiting periods on extras.*  For new members only.*

How do I get this offer? 

Medibank will have phone consultations available from 25th September – 31st October for you to have a chat and take up the offer. You can book in a consultation by clicking here.

Existing Members: If you are already a Medibank member, now is a great time for a health cover review to ensure you have the cover that suits your needs.

More Information: https://www.medibank.com.au/health-insurance/work-your-perks/

Contact your EAP Support Provider 


Australian EAP Support Provider Contact

📞 1800 808 374

Let’s keep the conversations going! Here are your WEEK 4 activities.

1 October 2020

Welcome to Week 4 of Wellbeing Conversations!

Wellbeing Conversations has given us the opportunity to create an increased focus on wellbeing and improve our understanding of what it means for us, individually and collectively.

Over the last few weeks we’ve had access to a range of activities and hopefully as a result, you’ve learnt something new and added useful tools to your wellbeing toolkit.

The last week of our extensive Wellbeing Conversations Activity Calendar has arrived, however, this doesn’t mean the conversation stops here. We will continue to provide you with additional resources and keep asking you what we can do better to support your wellbeing and of those of your workmates.

Let’s keep the conversations going.

Remember to make time for sunshine, friends, food, sleep, exercise and quality family time.

Week 4 Activity Calendar

Thursday 8 OctoberHappiness Hacks

45 mins – 11:00 AEST  | 9:00am AWST 

This Pop-Up explores what happiness at work and in life looks like, why it matters, and how to cultivate it. It explores the key factors that research has linked to happiness, zeroing in on practices such as gratitude, developing a strong sense of purpose, and forming authentic connections with others.

The Pop-Up will also highlight common barriers to happiness, both at the individual and cultural level. Finally, the Pop-Up presents a practical framework for happiness and  some great #hacks to boost your mood and build a happier, healthier you. 

REGISTER HERE


Whenever you can fit it in – Physical movement

Take some time to stretch, breath and move – 3- 30 mins (you choose). You will need to register to create an account to access the library.

Keeping our bodies moving during the day is an important aspect of our overall wellbeing. Select from this library of physical activity videos to guide you through whatever suits you – yoga, breathing, meditation, plus more.

ACCESS HERE


Whenever you can fit it in – Podcast by Rugby League footy legend – Adam MacDougall

How to hack our lives to feel, look and live better. Life is busy and demanding. The pressures of work, family and life mean we don’t always get to look after ourselves as well as we should; our choices around food, exercise, sleep and mental health all start to slip.

Rugby League footy legend Adam MacDougall is a fitness economist, trained in the fields of strength and conditioning psychology, nutrition and exercise. For Adam, hacking life is about being smart and practical with our food, exercise, our money and headspace. 

LISTEN HERE


Medibank Corporate Cover Offer

Our health insurance partner Medibank is also supporting wellbeing with an offer for Australian employees.

About the offer

New Members:  New members who join Medibank Corporate Hospital and Flexi Extras Cover by October 31 will get 6 weeks free. Plus, Medibank will waive 2&6 month waiting periods on extras.*  For new members only.*

How do I get this offer? 

Medibank will have phone consultations available from 25th September – 31st October for you to have a chat and take up the offer. You can book in a consultation by clicking here.

Existing Members: If you are already a Medibank member, now is a great time for a health cover review to ensure you have the cover that suits your needs.

More Information: https://www.medibank.com.au/health-insurance/work-your-perks/

Join in the conversation! Here are your WEEK 3 activities.

24 September 2020

Welcome to Week 3 of Wellbeing Conversations!

We’ve had some great activity participation so far, hopefully you have been able to take away something positive and helpful from joining in the conversation.

Last week we had fantastic webinars hosted by our EAP provider Assure (AUS). You can find helpful tip sheet guides from Assure here.

This week we have great activities to share with you. Please check them out, hopefully you can find something that will provide you with useful tools to improve your overall wellbeing, especially during an unprecedented time like now when we may need some extra support.

Week 3 Activity Calendar

 

Tuesday 29 September – Financial Wellness Webinar

1 hr – 11:00 AEST  | 9:00am AWST 

To be fit and healthy we know we need to eat well and stay active. We also know that to stay financially fit and healthy we need to be conscious of our expenses, minimise debt and save for emergencies and/or opportunities.

This workshop will allow participants to explore their own financial health during these difficult times and provide simple steps and practical take home tips to enhance their current financial position.

REGISTER HERE


Wednesday 30 September –Stinking Thinking

45 mins – 11:00 AEST  | 9:00am AWST  

During the COVID-19 Pandemic, we will all be bombarded with a stream of distressing information that can lead to unhelpful thinking patterns. Our self-talk can be positive, neutral or negative. Self-talk that doesn’t serve us is what we call stinking thinking. This session will introduce a series of Stinking Thinking #Hacks to decrease stress and increase resilience. 

REGISTER HERE


Thursday 1 October – EAP Awareness Session

30 mins – 12:00 AEST  | 10:00am AWST 

Any number of factors can affect your satisfaction with and happiness in the workplace or at home. Your company’s Employee Assistance Program (EAP) is designed to help you to resolve issues or challenges arising at work or in your personal life. 

REGISTER HERE


Whenever you can fit it in – Physical movement

Take some time to stretch, breath and move – 3- 30 mins (you choose). You will need to register to create an account to access the library.

Keeping our bodies moving during the day is an important aspect of our overall wellbeing. Select from this library of physical activity videos to guide you through whatever suits you – yoga, breathing, meditation, plus more.

ACCESS HERE


Whenever you can fit it in – The Imperfects –A podcast featuring interesting, imperfect people

Hugh Van Cuylenberg, founder of The Resilience Project chats to a variety of interesting people who share their own struggles and imperfections.  Hugh and comedian Ryan Shelton then discuss valuable takeaways we can apply to our own imperfect lives. 

LISTEN HERE


Find printable posters for your site here.

Join in the conversation! Here are your WEEK 2 activities.

17 September 2020

Welcome to Week 2 of Wellbeing Conversations!

We hope you all had a chance to join in the conversation last week and found an activity that was both beneficial and resonated with you.

Last week we acknowledged RUOK? Day across AUS and NZ where we encouraged teams to check in with each other and discuss wellbeing and mental health.

We encourage you all to join in the conversation and to register to attend the events on offer for Week 2.

Week 2 Activity Calendar

Click on each icon to register or access the session.


Tuesday 22 September – RUOK? Day Awareness Session

What to say after RUOK? online session – 45 mins

12:00pm AEST | 10:00am AWST | 2:00pm NZ   

This session we will go beyond asking RUOK? and you’ll learn how we can be better at more meaningful conversations – and following up.

REGISTER HERE

Wednesday 23 September – Build Mental Muscle

45 mins – 11:00 AEST  | 9:00am AWST | 1:00pm NZ 

In this Pop-Up we explore the latest research in the field of neuroplasticity and how we can reshape our brain to be more mindful by introducing a series of mindfulness acks to de-stress and increase emotional resilience.

REGISTER HERE

Thursday 24 SeptemberEAP Awareness Session

30 mins – 12:00 AEST  | 10:00am AWST 

Facilitated by Australia’s EAP, Assure this session covers what the EAP is, the range of services they provide and how to access the benefits.

REGISTER HERE

Whenever you can fit it in – Physical movement

Take some time to stretch, breath and move – 3- 30 mins (you choose). You will need to register to create an account to access the library.

Keeping our bodies moving during the day is an important aspect of our overall wellbeing. Select from this library of physical activity videos to guide you through whatever suits you – yoga, breathing, meditation, plus more.

ACCESS HERE

Whenever you can fit it in – Pebble in the Pond – Australian & New Zealand Mental Health Association

Listen in to interviews with the most fascinating and accomplished people in mental health, from lived experience speakers through to researchers, academics and influential industry leaders.  

LISTEN HERE

Find printable posters for your site here.

IMPORTANT UPDATE: Is LINX CGG eligible for JobKeeper 2.0?

16 September 2020

Recently, the Australian Government announced an extension to JobKeeper, called ‘JobKeeper 2.0’. As we approach the end of September, the first phase of JobKeeper payments are going to end and JobKeeper 2.0 will take effect. JobKeeper 2.0 is a two-tiered, scaled-down scheme that will be in place until 28 March 2021.

To qualify for JobKeeper 2.0, we need to re-assess our eligibility with reference to actual turnover, and demonstrate we have met the relevant turnover decline. For our LINX CCG businesses, this requires a 50% decline in turnover in each quarter, when compared to the same quarter in 2019.

Our eligibility for JobKeeper 2.0

We have been assessing our eligibility against the required criteria. Here is the assessment overview of our ongoing eligibility investigation for JobKeeper 2.0:

  • C3 Australia – based on current forecasts, C3 Australia will qualify for the JobKeeper extension for the September quarter, to be confirmed once the quarter is complete. This means, assuming qualification, the payments will continue through to the end of December. Eligibility will then be reassessed for the next quarter to March 2021.
  • Autocare Services – based on current forecasts, Autocare will not qualify for JobKeeper 2.0. JobKeeper payments will cease effective 28 September 2020.
  • LINX Port Services – based on current forecasts, Port Services will not qualify for JobKeeper 2.0. JobKeeper payments will cease effective 28 September 2020.
  • LINX Rail and Logisticsdid not qualify for the first JobKeeper payment scheme and are not eligible for JobKeeper 2.0.

In the next few weeks, our local people leaders in Autocare and Port Services will work with their teams to manage the shift away from current JobKeeper arrangements, while C3 leaders will provide further details to eligible employees, and manage the transition to JobKeeper 2.0.

If you have any further queries, please reach out to your manager or LINX CCG HR BP.

Wellbeing Conversations – four weeks supporting you

9 September 2020

Welcome to Wellbeing Conversations!

A campaign designed for you to provide you with opportunities to explore wellbeing and the support we have available – where can you go for help, what help you can access for self-care and for assistance in helping someone else who may need support.

The ongoing COVID-19 pandemic has reinforced how essential it is for us to care for and protect the health and wellbeing of our people. Wellbeing is not just a one-month conversation, we’re invested in providing the best support services for you to access for yourself and when you want to help others.

Amongst other activities, Wellbeing Conversations has RUOK? and EAP Awareness sessions where you can join live or watch a recording later, to provide you with the right tools and information you need to support your own wellbeing and those around you who may need help.

We’re keen to seek your feedback at the end of the campaign to help us shape our approach to supporting your wellbeing moving forward and we will reach out directly to you via your leaders when the campaign ends on World Mental Health Day, 10 October.

Each week we will release a range of activities, online sessions, videos, podcasts and more, for you to engage with over the next four weeks.

Week 1 Activity Calendar

Click on each icon to register or access the session.


Friday 11 September – RUOK? Day Awareness Session

What to say after RUOK? online session – 45 mins

12:00pm AEST | 10:00am AWST | 2:00pm NZ   

This session we will go beyond asking RUOK? and you’ll learn how we can be better at more meaningful conversations – and following up.


Tuesday 15 September – RUOK? Day Awareness Session

What to say after RUOK? online session – 45 mins

12:00pm AEST | 10:00am AWST | 2:00pm NZ   

This session we will go beyond asking RUOK? and you’ll learn how we can be better at more meaningful conversations – and following up.


Wednesday 16 September – Riding the CoronaCoaster

45 mins – 11:00 AEST  | 9:00am AWST | 1:00pm NZ 

This session explores how to best navigate these emotionally challenging times.


Thursday 17 SeptemberEAP Awareness Session

30 mins – 12:00 AEST  | 10:00am AWST 

Facilitated by Australia’s EAP, Assure this session covers what the EAP is, the range of services they provide and how to access the benefits.


Whenever you can fit it in – Physical movement

Take some time to stretch, breath and move – 3- 30 mins (you choose). You will need to register to create an account to access the library.

Keeping our bodies moving during the day is an important aspect of our overall wellbeing. Select from this library of physical activity videos to guide you through whatever suits you – yoga, breathing, meditation, plus more.


Whenever you can fit it in – Listen to this podcast by pro surfer Cooper Chapman
– Good Humans

Cooper Chapman speaks to fellow surfers about the challenges they’ve faced out of the water, you’ll get to know the real people behind the personas and pick up a few tips to build mental resilience along the way.


 

*FOR Autocare Services road transport employees ONLY*

28 August 2020

ICCT employee consultation process now complete

We have now completed your employee consultation process for the installation of In Cab Camera Technology (ICCT) into Autocare’s truck fleet. 

The responses we’ve received indicate a high level of support for this new initiative and it’s implementation in our trucks across Australia.

We now commence the installation of ICCT into our Autocare truck fleet nationally, aiming for completion by the end of October 2020.

Thank you to everyone for their valued input and support. 

If you’d like further information about the ICCT roll out, please contact your direct manager.

WATCH our new Culture Code video – We Are One…Even When We’re Apart

20 August 2020

Recently, we asked team representatives to contribute to a video for us all to keep and share as a visual memory of our time during a pandemic – an uncertain and unsettling time during which LINX Cargo Care Group kept our culture alive by remembering – We Are One…Even When We Are APART.

We proudly share this video with you and send the biggest thanks to everyone who upheld Be Brave, Be Bold and stepped outside their comfort zones to help us showcase our wonderful organisation. Enjoy!

Download your copy of the video from LINX CCG’s Vimeo channel.

*FOR Autocare Services road transport employees ONLY*

17 August 2020

Autocare commences ICCT consultation process

We have now commenced your employee consultation process for the installation of In Cab Camera Technology (ICCT) into Autocare’s truck fleet.

Impacted employee consultation process

As part of the implementation process of this new technology, you will be consulted and engaged during this journey to and ensure that you are informed about the ways your working environment will be improved in this area.

Nationally scheduled consultations start today with the aim to finalise consultations by end of month.

Your feedback and support received from these consultations will enable the new ICCT technology installation process to progress so that you are looked after, our hazard and risk reporting can improve and our market competitiveness continues. 

Further information

If you’d like further information please contact your direct manager or HRBP, Rob Sharland on 0400 171 319 or r.sharland@linxcc.com.au

COVID-19 UPDATE: Second wave calls for extra measures and strong vigilance

22 July 2020

It’s clear from current media updates we are now experiencing a resurgence in the community spread of COVID-19 in Australia – primarily in Melbourne, some regions in Victoria and also in Sydney and regional NSW.

Remain vigilant, use caution

This is a critical time for us to remain vigilant and continue to strictly adhere to social distancing and health and hygiene measures, at work and when we go visit public places like the shopping centre. Community spread can occur quickly, easily and invisibly. We are seeing that the risk of COVID-19 exposure and spread is still very high and real across our whole country.

Please keep being cautious and careful with your actions and especially if you’re in Victoria or NSW, you must follow your state government’s directions, and also those of our Group, when working onsite or from home. Your health and safety is our priority and we all play our role in containing this second wave of the virus outbreak.

As of midnight tonight in Melbourne, it will be mandated that everyone wear protective masks when in public. As such, and due to some small community transmission of the virus near our regional C3 Australia sites in Portland and LINX Port Services Geelong site, we direct all our Victorian-based staff to wear protective masks now when working. Disposable, surgical masks will be made available at all sites for you to use until otherwise directed. We also have masks on hand ready to distribute across our NSW sites if we deem it necessary to direct their use in NSW also.

Masks (and other social distancing and hygiene measures) are very important to uphold as upwards of 70% of people are infectious prior to showing any symptoms.

JobKeeper – phase two

The Australian Government has announced its intention to release a second phase of the JobKeeper wage subsidy package from October 2020, to assist employers manage through the remaining economic impacts of the pandemic.

LINX CCG is aware of this development and to determine our eligibility, is awaiting further details to be released once this proposed package is passed through parliament.

In the meantime, we continue to receive the current JobKeeper payments for our Autocare Services, LINX Port Services and C3 Australia businesses. We will share more information as it comes to hand.

Stay safe

These fluctuating changes to the way we work continue to be unsettling and we know, when combined with the recent developments in Melbourne, are causing additional challenges for many of our people.

We are focused on protecting your health and wellbeing and as a result, must continue to be flexible and align our Group’s pandemic response with the evolving directions given by Government and Health authorities. We will continue to monitor the pandemic, as well as any other developments.

If you have any queries, you can reach out to your manager or HR BP. Remember we also have our EAP, Assure, contact details available in Key Information.

IMPORTANT COVID-19 UPDATE: Keep focused and safe, especially in Melbourne

8 July 2020

COVID-19 restrictions are easing throughout our states and territories, however the recent spike of cases in Melbourne is now sadly seeing our people there returning to Level 3 restrictions across Metropolitan Melbourne and the Mitchell Shire, effective from midnight tonight.

What does this mean for our teams?

  • Stage 3 ‘Stay At Home’ restrictions limit travel and activities outside of the home.
  • Our Melbourne-based operational teams still attend your workplace as necessary and, our services exempt from state border and suburb closures, will continue to operate.
  • As a Group, we are well placed to deal with this current phase of the pandemic, but these tighter restrictions will affect our Melbourne-based teams in different ways. You’re strongly encouraged to use the support resources available.

Your health and wellbeing is the priority

  • The circumstances relating to the virus in Melbourne remind us we cannot become complacent or shift our focus.
  • Along with our people in Melbourne, we must all continue to adhere to the protective measures and operational adjustments in our current operations, to prioritise protecting the health and wellbeing of our people, customers and communities for the months to come.
  • Across Australia, we are well placed to again navigate through this recent increase in Melbourne, or in any other location, should another spike occur.

Market impacts continue to be felt

  • To a large extent, external market conditions are outside of our control. However, what we have managed well so far and must focus on, is the health and safety of our people and keep critically managing costs.
  • Each Australian market we operate in continues to be impacted in many different, frequently changing ways. We expect uncertainty to be part of our everyday approach to business for the foreseeable future. Our services need to be flexible to meet the challenges presented to us.

Thank you

  • Thank you for living our Company Values while maintaining our essential service delivery through COVID-19. It is timely to uphold We Are One and extend extra thoughts and support to our Melbourne-based colleagues as they return to facing additional pressures and challenges.
  • Everyone’s support and willingness to help our Group ‘do what needs to be done’ has not gone unnoticed.
  • We deeply appreciate you all rallying behind our Group on a daily basis, especially during such an uncertain time.

If you have any concerns relating to attending site or have ideas to further strengthen our hygiene and safety practices, please reach out to your immediate supervisor.

JobKeeper Payment update – eligibility investigation now complete

4 June 2020

LINX Cargo Care Group has completed the assessment of our eligibility for JobKeeper. We have successfully enrolled for Autocare Services, C3 Australia and most recently, LINX Port Services.

We are now receiving the subsidy payments for employees in Autocare and C3 Australia.

Enrolment for LINX Port Services has just been completed, with the subsidy payments coming into effect from May.

LINX Logistics not eligible

The LINX Logistics business continues to experience strong volumes and is not eligible.

In addition, our Group employees (support functions e.g. HR, Finance) have also been deemed ineligible.

Continuing cash management focus across the Group

While JobKeeper and the NZ Government’s Wage Subsidy package were never going to completely replace our Group’s revenue losses due to the impacts of COVID-19, our successful applications have provided wages subsidisation for more than 2,500 employees across Australia and New Zealand. This is a comforting achievement amidst such an unsettling and uncertain time.

The LINX CCG Senior Leadership Team continues our focus on sound cash management across the Group and, together with our ongoing sustainability planning and strong support from major shareholder Brookfield, will position our Group to emerge from the other side of this pandemic in a robust position to deliver on our strategic priorities, including business growth.

If you have any queries, please reach out to your manager or LINX CCG HR BP.

More businesses eligible for JobKeeper Payment

19 May 2020

Please read below for the latest status of LINX CCG’s enrolments for the JobKeeper wages subsidy.

As mentioned in previous updates, LINX CCG’s eligibility is grouped in with our major shareholder Brookfield’s broader asset portfolio, whose turnover means that each of our separate businesses needs to be able to demonstrate a 50% decline in turnover to be eligible.

The Finance team have been assessing each business unit against the eligibility criteria and completing an enrolment for the JobKeeper wages subsidy when we consider that the criteria has been achieved.

Below summarises the current enrolment status for all parts of LINX CCG:

Autocare Services

An enrolment for Autocare Services was completed on 29 April 2020. The wages subsidy was backdated to 30 March, and funds will be paid monthly in arrears from the Australian Tax Office (ATO). We have completed all required backdated top-up payments for eligible employees, and will now assess the ordinary earnings of all eligible Autocare employees on an ongoing basis, with any required top-up payments to be made within the relevant JobKeeper fortnight.

C3 Australia

The enrolment for C3 Australia was completed on 7 May 2020. The date of effect for the wages subsidy will be 30 March. Funds will be paid monthly in arrears from the Australian Tax Office (ATO). We have completed all required backdated top-up payments for eligible employees, and will now assess the ordinary earnings of all eligible C3 Australia employees on an ongoing basis, with any required top-up payments to be made within the relevant JobKeeper fortnight.

LINX Port Services

The enrolment for Port Services was completed on 14 May 2020. Eligible employees are currently in the process of completing their nomination forms. We intend to complete the required top-up payments a week from today, and will now assess the ordinary earnings of all eligible Port Services employees on an ongoing basis.

LINX Logistics

Given current volumes are in part driven by the consumer response to COVID-19, LINX Logistics has not experienced the reduction in revenue that has affected most other parts of LINX CCG. In fact, some parts of this business have been operating beyond their usual capacity. For this reason, LINX Logistics is not currently eligible for JobKeeper. We will continue to review and assess eligibility, should the situation change over the coming months.

Pedersen Group

The Australian Pedersen Group operations has not experienced the required reduction in revenue that has affected most other parts of LINX CCG. We will continue to review and assess eligibility, should the situation change over the coming months.

LINX Executive Services

LINX Executive Services is a non-revenue generating employee entity, that employs most of our Group employees and a number of CLC employees that report into our operational teams.The eligibility for this group is assessed against the overall performance of LINX CCG.

Once the enrolment for LINX Port Services is complete, in addition to Autocare Services and C3 Australia, we believe this will trigger eligibility for LINX Executive Services. We are now preparing for this enrolment, with the wages subsidy likely coming into effect from May. Further information will be issued to eligible employees shortly.

Access to the JobKeeper wages subsidy for the majority of our Australian-based LINX CCG employees will in part assist with the revenue loss we are currently seeing due to the COVID-19 pandemic. It does not however, mean that we can be complacent. We must continue to manage our cost base carefully, as per the robust process we already have in place.

If you have any questions regarding the JobKeeper wages subsidy, the eligibility of your business unit or your individual eligibility, please reach out to your manager or LINX CCG HR BP Alternatively, you can access JobKeeper resources located in in the Resources section of this portal.

How are you really feeling? Complete this quick Wellbeing Check-in to find out

18 May 2020

Please find a below a link to the current wellbeing check-in. LINX CCG’s Health and Wellbeing team will regularly provide you a link to Wellbeing Check-ins via text or this portal, to help you self-assess and understand how you are feeling. You can always find the current link to this survey under the Key Information section.

Completing these Check-ins regularly will help you to identify how things are changing for you between each check-in.

We understand this is a difficult time for some and that you are all working under different conditions and arrangements than you ever have before. Understanding how your own responses and behaviours could be affecting your mental health and wellbeing will assist you to identify areas you may need to focus on.

This Check-in is completely confidential, unidentifiable and your personal information is not collected nor shared within the business.

It also contains tips on how you can continue to look after yourself, ideas on how to stay well, regain balance or how to connect with some further guidance or support.

Complete your Wellbeing Check-in here.

If you request at the end of the Check-in, a member of the Health and Wellbeing team will reach out to assist you further and, if appropriate, connect you with the right resources or services for alternative support. Please be assured that should you reach out, your responses will be held in confidence.

If you have any queries, email the LINX CCG Health and Wellbeing team on wellbeing@linxcc.com.au or phone Kylie Gannon on 0428 641 345.

JobKeeper eligibility and Wellbeing and Culture Program

30 April 2020

Group CEO, Anthony Jones

Many of our teams are now engaging in discussions regarding a shift to new, short-term working arrangements in support of the future sustainability of the Group, post COVID-19.

I thank each of you for your continued understanding that during this unprecedented time it is a necessity to ask our teams to agree to some short-term changes which will have a personal impact. I don’t take these requests lightly, and I have been humbled by the willingness of our people to make personal sacrifices in support of the longevity of our business.

The coming months will deliver new and different challenges as we work to uphold our customer service commitments and deliver required output, with many of our teams working reduced hours and taking periods of annual leave. We will all need to adapt and be flexible in the way that we work together. I encourage you to keep living our Values, continue working collaboratively, and importantly, supporting each other.

We are one…even when we’re apart: Connecting and supporting you through COVID-19

COVID-19 has required us all to adjust the way that we live and work. These adjustments can affect us all differently, so it’s crucial that we are looking after our health and wellbeing. In addition, we need to ensure that we are staying connected and preserving our culture in what is a very different way of operating.

We are one…even when we’re apart will be rolled out across the Group from 4 May. This is a COVID-19 specific Wellbeing and Culture Program, which will support and connect you with your colleagues and wider businesses groups during our period of changed working conditions.

The Program comprises different initiatives including resources, portals, networks and campaigns, specifically designed to provide inspiration, engagement, motivation and importantly, support, for both our staff working from home and our operational workforce who may also be working under different arrangements.

LINX CCG Chief Operating Officer Andrew Simpson will officially launch We are one…even when we’re apart next week, with details on what’s available and how you’ll be able to connect and participate.

JobKeeper update – LINX CCG eligibility

As you are likely aware, business eligibility for the subsidy is assessed on the basis of a reduction in turnover. Businesses with turnover of less than $1bn per year must have experienced a reduction in turnover of 30%, while businesses with turnover of more than $1bn per year, need to have lost 50% of turnover.

For the purposes of JobKeeper eligibility, at this stage, LINX CCG is grouped in with our major shareholder Brookfield’s broader asset portfolio, whose turnover exceeds $1bn per year.

This means that each of our separate businesses needs to be able to demonstrate a 50% decline in turnover to be eligible for the JobKeeper payments.

On this basis, an application for the JobKeeper payment was submitted this week for Autocare Services. We will continue to assess the performance of our other businesses over the course of the next several months and make further applications if the eligibility criteria has been met.

I understand that it would be comforting to have all of our businesses immediately eligible to receive the JobKeeper subsidy. It’s important to remember that although additional support to financially subsidise employee earnings would contribute to helping our businesses with revenue loss during the pandemic, our Group’s future sustainability does not rely on our JobKeeper eligibility. JobKeeper is only one potential way for our Group to manage our sustainability during this time. Please be assured that we have robust plans in place to protect our longevity, regardless of our eligibility for this subsidy.

Keep focused and safe

As federal, state and territory governments talk about the ‘suppression’ phase of our country’s pandemic response, and relaxing some protective measures, these actions are not to be mistaken for an easy jog to the finish line. While it appears that we are through the worst of the health-related impacts of COVID-19, we cannot be complacent, and the economic impacts will continue to be felt for some time.

It is extremely important that we remain committed to our safety practices, both COVID-19 related as well as our safe work practices, which keep you and your work mates safe, and ensure you Go Home Safely Everyday. Remember, the most important job you have is your safety, ensuring you go home in the same condition you came to work. If it’s not safe – stop, assess, and make it safe.

Our new normal will leverage the innovations in processes, systems and services, that our teams are creating due to the pandemic, to evolve LINX Cargo Care Group into an organisation well positioned to deliver strongly for our customers for many more years to come.

JobKeeper update

21 April 2020

Group CFO, Andrew Batch

As you would be aware, late last month the Australian Government announced a $130bn wages subsidy package, known as the ’JobKeeper Payment’ in response to COVID-19.

Under the JobKeeper Payment, businesses significantly impacted by COVID-19 are able to access a financial benefit from the Government to subsidise employee wages. Eligible businesses are those with turnover of less than $1bn per year whose turnover has reduced by 30%. Businesses with turnover of more than $1bn per year need to have lost 50% of turnover.

Given the diverse nature of our operations across the Group, the immediate impact of COVID-19 has been felt differently. Whilst it is clear in some parts of our business that we will already meet the eligibility criteria, such as Autocare Services, we are still completing our forecasts and analysis to determine eligibility across the entire Group.

On this basis, we will be submitting our formal application for Autocare Services by the end of this month. We are continuing to review our forecasts and volumes across our other operations, with a view to submitting our formal application if we determine that we meet the eligibility requirements, specifically the required reduction in turnover.

Over the coming days, we will work closely with our Autocare Services managers and employees to complete all actions required for our application. We will keep you updated as we receive more information regarding this application, as well as the outcomes of our ongoing assessment of wider Group eligibility.

We’re all in this together

15 April 2020

Group CEO, Anthony Jones

Across Australia, there are positive signs related to the spread of COVID-19. New infection rates are declining, mainly due to the community’s adherence to the Government’s enforced measures and restrictions. This is positive news and evidence the adjustments we’ve made as a society are working. It remains pleasing that LINX CCG still has no confirmed cases of COVID-19 to date. Again, I’d like to thank each of you for your contributions to our business and broader communities to adjust your ways of living and working to support these restrictions.

Coupled with the manufacturing impact globally, these same measures and restrictions are, however, also having an adverse impact on our customers, volumes, and ultimately our revenue. As we look towards the impacts this pandemic will continue to have on our business and the wider economy in the coming months, one of our major focuses is on exploring all opportunities to offset this loss of revenue in the interest of achieving our ultimate goal across the Group – to protect and sustain employment while ensuring LINX CCG’s longevity.

Our established Senior Leadership COVID-19 forums continue to explore all possible strategies and opportunities that can help us to achieve this goal.

One element of our approach that will be critical, is the prudent management of our cost base, working closely with our suppliers such as landlords, sub-contractors, equipment suppliers and also you, our employees, to enable the control of our labour costs in line with the decreased workloads.

Managing labour cost

It is important that we manage our labour in the context of the current climate. We must reduce our labour cost where possible, while maintaining required service delivery levels. We also need to position the organisation to be able to ramp back up once the pandemic eases.

This will mean that there will be some temporary personal sacrifices we all need to make in support of this effort.

Over the coming days, each business unit and Group functional support executive leader will communicate directly with their employees about requested changes to individual and collective working arrangements, such as requiring people to take leave and other proposed amendments. Our people leaders will then consult with regards to these proposed changes and to consider any specific queries or considerations.

As part of the Group’s collective cost reduction efforts, each member of LINX CCG’s Senior Leadership Team (SLT) will take a 20% salary reduction effective 1 May 2020 for a period of six months, whilst continuing at full time hours. This structure ensures the SLT can contribute to our cost reduction efforts while continuing to develop and execute the Group’s strategic and tactical response to COVID-19 and provide consistent and clear leadership for our people during this uncertain time. While the time period is for six months, this structure will be regularly reviewed and adjusted if required, and the SLT will also be reducing personal leave balances to assist.

We’re all in this together

While the devastating business impacts of this pandemic are felt far and wide throughout Australia and the world, at LINX CCG, we’re focused on how to get through it – what adjustments we must make so we can emerge on the other side, positioned to deliver for our customers and communities whilst continuing our focus on strategic priorities, including business growth. Our guides for how to respond during this time are our Culture Code and living our Values. #weareone

I understand that this is an unsettling message. I thank you in advance for your ongoing support and commitment to help us deliver a resilient LINX Cargo Care Group, post COVID-19.

LINX CCG’s response to the pandemic

9 April 2020

Group CEO, Anthony Jones

As I’m sure most of you are across the rolling Government updates, I’d like to focus this update on our Group’s business continuity planning.

Tactical planning

On 18 March, LINX CCG Executive GM, HSE, Peter Seaman, announced we had established a Group Pandemic Management Team to lead our Group’s ongoing tactical response to COVID-19, including managing the Group Pandemic Management Plan (PMP) and its implementation across our organisation. The PMP details how we aim to limit any exposure or spread of COVID-19 in our business, and how we respond should there be any potential or confirmed exposure or diagnosis.

To date, we have no recorded cases of a LINX CCG employee confirmed with COVID-19 and I thank everyone for upholding your responsibility to advise our Group HSE team of any concerns with employee symptoms or illness.

Strategic response

The SLT has also formed strategic forums with an extended group of leaders, which meet several times a week and are collectively focused on accelerating the Group’s decision-making process during COVID-19.

To ensure LINX CCG’s short and long-term sustainability it’s now more than ever, the time for agile thinking and responsive action to uphold our customer commitments today, and to prepare for how those requirements could change in the future. These forums receive operational, health and safety, government and financial performance updates, to facilitate rapid decision making in order to respond to the swiftly evolving pandemic situation.

In addition, the SLT continues our heavy focus on potential Government support and how we can best leverage any opportunities for which we are eligible. As I understand there is much employee interest in the Government’s JobKeeper package, I wish to share that we submitted LINX CCG’s official expression of interest prior to the package being passed by parliament yesterday and now await further details to emerge so we can continue our eligibility investigation. We will share further information with you shortly.

We Are One

An important element of managing our business continuity to date, has been the specific measures our teams have actioned in response to Government directives. From stronger engagement with unions and customers, to increasing access to personal hygiene and sanitisation supplies on site, to executing working from home plans where practicable, I’m exceptionally proud of the way you’ve all worked together to help our Group respond to ensure we keep our organisation operational.

As we navigate the unforeseen changes that COVID-19 will continue to bring in the short-term, we appreciate your support as we make decisions and implement initiatives in the interest of protecting the sustainability of the Group.

These are challenging times, and we understand that the coming weeks and months will be difficult for all of us as we face having to make various levels of personal sacrifice as a direct result of the pandemic. The SLT will be working with their teams over the next few weeks to discuss how we work together to protect the sustainability of our organisation and I would like to thank you for your commitment to our Group. I understand these can be unsettling times, so please be assured we are well progressed in our planning and have great support from our shareholders, such as Brookfield.

LINX Cargo Care Group

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